ChezaCash App: Android Download Guide + Review for 2022

The ChezaCash App is the biggest online mobile sportsbook in Kenya. However, playing it on mobile can be complicated. In this article, we will explain how to download the ChezaCash Android app and install it. Then we will explain how to log in and place bets on it.

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ChezaCash Android App Download Guide

The ChezaCash app was released quite recently. That is why many people are not sure about how to find the ChezaCash APK and download it. In this section, we will explain how to find the ChezaCash Android app download, and install it.

How to download the ChezaCash Android app?

  1. Launch your mobile web browser.

    Your phone will come included with a mobile web browser. Most Android phones now come with Google Chrome pre-installed. If you cannot find the browser, look for the icon below on your home screen or apps list.

  2. Enter the ChezaCash web address.

    At the top, you will see a bar for web addresses. Tap on it and enter the ChezaCash website URL: “www.chezacash.com”.

  3. Wait for the Website to Load.

    The ChezaCash website might take some time to load, especially if you are on a slow mobile network connection. Wait for it to fully load before you go to the next step.
    Once the website has fully loaded, you will be able to see everything. At the top of the screen, you will see a button that says ‘DOWNLOAD’. Tap on it to start ChezaCash app download.

  4. Confirm the Download.

    A window will appear alerting you that the APK could be a harmful file. Don’t worry, it is not. Tap on ‘OK’ to start the ChezaCash app download for android.

  5. Allow Install Unknown Apps.

    Once the ChezaCash Android app download finishes, you will get a popup asking if you want to install the app. Simply tap ‘Yes’. The phone may inform you that Chrome is not allowed to install unknown apps. As the ChezaCash android app was not downloaded from the Play Store, it counts as ‘Unknown’.



ChezaCash App Kenya Review

ChezaCash is a classic sportsbook with all the necessary features which we have covered in full in our ChezaCash review. In this section, we will do a quick review of the app and its features.

Once you know about them, you can decide whether to go ahead or not.

ChezaCash App’s Bonuses

ChezaCash offers a lot of bonuses. To activate them, use an optional ChezaCash promo code. The bonuses are quite big as well.

The Karibu Deposit Bonus is the welcome bonus. After registering, you must bet on Single odds of 1.0 or 4 Multi odds of 10 or higher. This deposit bonus can go up to KSH 5,000, which is quite significant.

chezacash welcome bonus

Another example of a bonus is 100% Refund bonus. After 7 games with 1.39 or higher odds, they can get 100% cash back on a multibet. The 100% free bet refund will be received when the bet is lost.

chezacash cashback

Comp Points

At ChezaCash, punters can earn comp points every time they bet. 500 points can be earned daily by placing wagers. Each wager awards points depending on the stake amount and odd. The comp points can be redeemed for rewards or cash.

Wide Range of Markets

ChezaCash app Kenya has a lot of markets compared to other bookmakers. 25 different sports are available, but ChezaCash also divides each sport into national markets. The big leagues are listed at the top for easy access.

For each market, ChezaCash offers top rates. The odds are calculated very carefully to offer players a balanced experience.

Live Sports Bets

For live bets, the range of markets is more limited. Only 6 sports have live bet support: Football, Basketball, Ice Hockey, Tennis, Volleyball, and Futsal.

The odds on Live games change very quickly, so they can be more exciting. The best way to wager on live games is while watching the game at the same time. However, there is no live streaming feature here.

24/7 Customer Support

Customer Support is available 24/7. They can be reached by phone or via live chat. Additionally, any problems can also be reported to their social media accounts: Facebook, Instagram, and Twitter.

ProsCons
Very High BonusesLimited Live Games selection
Gaming Markets are sorted by country as well.No Live Streaming
24/7 Dedicated Customer Support

How to Login to ChezaCash App?

Before you can start playing, you must log in to your ChezaCash app Kenya account. In this section, we will explain how to do that. If you already have an account, then you can skip the next few steps.

If you do not, then we will explain how to create the account first.

Step 1: Find the Register button

Find the white ‘REGISTER’ button at the top right corner, next to ‘LOG IN’. You will recognize it by the blue silhouette next to it. Tap on it.

ChezaCash Login

Step 2: Enter your Details

Enter your phone number. Make sure you enter your real Kenyan phone number, as ChezaCash will send you an SMS to verify it. After that, fill up the form with the rest of your details.

The details include full name, address, and date of birth. You will also have to choose a password. Make sure it is a strong one, but also memorable.

Step 3: Make a Deposit

This step is optional but can be done immediately after signing up. There are several deposit methods accepted at this sportsbook. Credit Cards and Bank Transfers can be used. For fast and convenient depositing, players can use M-Pesa to pay via mobile.

From the deposit menu, select the payment method. In the next screen, enter the credentials for that payment method. For example, with a Credit Card, enter the card number, expiry and security code.

When you have a ChezaCash account ready, you can log in.

Step 4: Tap the ‘LOGIN’ button.

The ‘LOGIN’ button is at the top of the screen, on the left of the ‘REGISTER’ button. Tap on it to open the login window.

ChezaCash App Login

Step 5: Enter your Mobile Number and Password

The mobile number entered at the time of registration is your user ID. Enter the number and password. Tap ‘LOGIN’ on the left to sign in.

If you cannot remember your password, then there are some more steps.

Step 6: Forgotten Password

The ‘FORGOT PASSWORD’ link is at the bottom of the screen. Tap on it. Then enter your phone number.

You will get a link where you can reset your password. Choose a password you can remember this time!

If you are looking for even more information on the sign up process, then read our “How to register with ChezaCash” guide.

How to Use the ChezaCash App?

There are many things to do in ChezaCash. Here is a quick guide on each one.

Place Sports Bets

First, choose the betting market by selecting your sport at the top, just below the menus.

Each game is shown as a card. You can swipe left and right to change the type of bet, from 3-Way to Double Chance or Total 2.5.

For each game, choose which bets to take. The odds for each bet will be displayed on the button.

Once you have chosen your bets, simply tap the blue circle at the bottom to bring up the Betslip. Here, you may decide whether to bet single or multi. Decide your stake and place the bet.

ChezaCash Place Sports Bets

Place Live Bets

Placing a live bet is very similar to placing a sports bet. In the ChezaCash app, select ‘LIVE’ at the top to view a list of the live games and available bets. The odds of a live game change every few minutes.

Place your bets quickly. ChezaCash does not have any live game streaming features, unfortunately.

Check out Virtual Games

Virtual games are basically stimulated by a computer. They do not happen in real life, but players can still bet on them. To check Virtual Games, tap on ‘VIRTUALS’ at the top.

The screen will show a list of all the currently available virtual games and tournaments ongoing. Select one of the games or tournaments to place bets on it. You may also view the virtual game simulation in real-time.

Check Bonuses, Promotional Offers and Terms and Conditions

Players can also check out the bonuses and promotions from inside the app. At the top right of the screen, tap the three-white bars to bring up the menu.

From the menu, players can view the Promotions, Terms and Conditions, and Responsible Gaming Statement.

If you tap on ‘PROMOTIONS’, you will be taken to the Promotions page. The various promotions currently available will be given here.

Their requirements are also given here. If you tap on ‘TERMS AND CONDITIONS’, you will be able to view the T&Cs of this sportsbook section by section.

Why is my ChezaCash App Not Working?

There are many reasons why the ChezaCash app might not be working. Here are a few of the reasons:

Location Issues

  • You are from a country other than Kenya. The app is only for Kenyan players. If you are an international visitor, you may not be able to view the site or get ChezaCash app download for Android. Remember, in order to sign up for ChezaCash you must have a Kenya phone number. Otherwise, you will not be able to sign up.

There are a few ways to solve this issue. If you don’t have a Kenya phone number but are in the country and want to sign up, you can contact customer support for a solution.

If you already have an account but are outside Kenya at the moment, then you could use a VPN. A VPN will connect you to a server in Kenya and pass all internet traffic through it. The app will assume you are in Kenya and allow you to play.

Mobile Issues

  • Your phone is too old. Unfortunately, older phones have a difficult time running new apps. The app was released very recently and takes advantage of the latest developments in android software. Additionally, it is a very busy app that has a lot of data and images to display, so it requires a solid phone.

We recommend using a web browser to visit the sportsbook if the app does not work well. Alternatively, you could upgrade to a more recent phone. We expect that this app will work with all phones released in the last 3-4 years or so.

Incorrect Password

  • If you cannot log into your account, there are several reasons. You may be using the wrong username or password. In that case, use ‘Forgot Password’ to reset your password.

The username and password are correct, but the app is not letting you in. In this case, your account may have been blocked. It could be because you broke the terms and conditions of the site.

Or it could be because of suspicious activity. Contact customer support for help on this.

These are three of the most common reasons why the app is not working. If none of these are helpful, then contact customer support and see how they can help.

Other Reasons

If you have to contact customer support, click on the message box button at the bottom right corner of the app. It will take you to a screen where you can fill up the form. Wait for a CS rep to get back to you before you explain the problem to them.

ChezaCash Review
  • Welcome Bonus
  • Mobile App
  • Live Sports Bets
  • Customer Support
4.2