Betsafe App: How to Download Betsafe App + Review

We currently do not work with Betsafe. However, feel free to check our best betting app page to find out more about mobile betting in Kenya.

The Betsafe app is the mobile platform of the operator which users can get and bet on the go. With its unique features, bettors have a better experience betting on the Betsafe mobile app and also they get access to the various promotions by this bookmaker. In this article, we will look at the Betsafe Kenya app download process and the unique features of the app.

Betsafe Android App Download Guide

At the moment, there is only the Betsafe app Android version. The iOS app is not available yet. iOS users can make use of the mobile site of the bookmaker as it has almost the same features as the Betsafe mobile app.

However, the Betsafe app Android version is not available on the Google Play Store due to Google’s policy on hosting gambling apps on the Play Store. A user can complete the Betsafe app download process by following the steps below.

How to download the Betsafe app on Android?

  1. Visit the Betsafe website on your mobile browser.

  2. Click on the download Betsafe app icon at the bottom of the page.

  3. You will be required to save the Betsafe apk file on your device, and the file will automatically start to download.

  4. Once the download is completed, click on the file to install it.

  5. You will immediately be prompted to allow access to install apps from ‘Unknown sources’.

  6. Click on allow and the Betsafe mobile app will be installed for your use.

Betsafe App

What are the System Requirements of the Betsafe App?

For the Betsafe app Android to work properly on your mobile device, it must have some basic specifications. Here are the system requirements for the Betsafe app.

  • Operating system: Requires Android version 4.4 Kitkat or later.
  • Memory space: 128MB.
  • RAM: At least 512MB.

Betsafe App Kenya Review

While the mobile site and the desktop site of the platform are okay, users prefer the mobile app because of some interesting features. Here are some functional features of the Betsafe app.

Live chat

The Betsafe Android app offers its customers an opportunity to fix any technical issue or get clarifications about the app within the shortest possible time. With its live chat option, customers have easy access to the customer care team when faced with any issue from the app. The live chat option offers real-time interactions and instant replies with the customer care team.


You can get instant updates on game times and new promotions by turning on the notification status on your Betsafe app. With this, you can be notified at the start of live games and their progress. You can also get notifications when there are new promotions to cash out on.


The bookmaker keeps its customers engaged with very good offers, the app offers the extra comfort of notifying customers about new promotions. Once there is a promotion, customers can view and be notified in the notification bar –  a feature that is not common with the mobile site or desktop site.

Cash out

Customers don’t need to worry about access to bet slips because, with the Betsafe app, your bet slip is neatly tucked at the bottom of the app. A customer can place his bet and by clicking on the “Open Bets” button at the top of the mobile page, can find out the possibility of cashing out on any bet and the possible best cash out price. This is crucial for customers as they can easily cut down on their losses when betting goes sour and win some consolation money. 

For a broader overview of Betsafe as a bookmaker in its entirety, make sure to check out our Betsafe review.

Mobile Welcome Bonus

There is a welcome bonus for every new sign up on the Betsafe app from the mobile app. This is a 100% bonus on your first deposit of up to 2,000 KES. The same bonus applies to desktop users. Here is how a new user with the mobile app can access the bonus.

  • Complete the Betsafe Kenya app download process.
  • Open the app, and register by inputting the required details.
  • After the registration is complete, deposit at least 49 KES.
  • Place bets on games with odds not less than 1.20 odds
  • You will receive the welcome bonus on your deposit of up to 2,000 KES as free bets.

This bonus is automatically credited once you follow the steps above. The user doesn’t need to use a Betsafe bonus code to unlock the free bets.

Betsafe mobile bonus

Pros and Cons of the Betsafe App

After reviewing the features of the Betsafe app, there are many things we love about it and a few things we don’t like.

The app is more secure than the mobile and desktop siteThe app can stop functioning properly if not updated as to when due
The app loads faster and uses less dataIt will require at least 100MB of space for installation
You can get notifications for promotions, live games, and scores from games
You can watch live games and bet on live games too

How to Use the Betsafe App?

After registering and logging into the Betsafe app, you can use it to carry out the different functions at the bookmaker. Here are the different actions you can carry out on the app.

How to Place a Bet?

Here is how to place bets on the app

  • Open the Betsafe app and log into the app.
  • You will see the list of available games to place bets on.
  • Select a sport and select the different leagues or tournaments e.g English Premier League or La Liga to reveal the different games.
  • Click on a particular sporting event to reveal the different betting markets.
  • Make your betting predictions and enter the amount of money you want to stake.
  • Confirm the bet slip and place your bet.

How to Check Odds and Predictions?

Before placing bets, users can check the odds of games and make predictions on games on the app. You can do this by following the steps below

  • Open the app and log in.
  • Click on the sports sections to reveal the sports games available on the bookmaker.
  • Go to the league or tournament of your choice.
  • Click on the event you want to check odds on.
  • You can now monitor the odds and the predictions of that event.

How to Deposit?

To be able to place bets, you have to have money on your account. Even though the bookmaker doesn’t have a lot of options when it comes to depositing money, it uses the M-Pesa paybill which is quite popular. Here is how to make a deposit using the M-Pesa waybill channel

  • Open M-Pesa on your mobile devices.
  • Click on the Lipa Na Mpesa option.
  • Click on the paybill option and enter the business number 7290097.
  • Type in ‘BETSAFE’ as the account number.
  • Enter the amount you want to deposit
  • Enter your pin and confirm the transaction.

Note that the minimum deposit amount is 49 KES and the maximum amount is 100,000 KES. 

betsafe app payment

How to Make Withdrawals?

After you win some money after placing bets on the mobile app, you can withdraw your winnings to your bank account by following the steps below

  • Visit the Betsafe mobile app on your device.
  • Click on the ‘My account’ button at the top
  • Click on the wallet tab and then on the withdraw button.
  • Enter the amount you want to withdraw and confirm the withdrawal request.
  • Your withdrawal request will be processed.

Note: The minimum withdrawal amount is 100 KES, while the maximum amount is 100,000 KES. The maximum amount of time for processing your withdrawal request is 30 minutes. If after 30 minutes and you do not receive your money into your bank account, you can contact the customer care team.

How to Claim Betsafe Promotions?

The bookmaker has some ongoing promotions that users can be part of. The advantage that users of the mobile app have is they can receive notifications of new promotions from the bookmaker. Here is how to claim Betsafe promotions from the app.

  • Visit the app and log into your account.
  • Click on the hamburger menu at the top left of the page.
  • Go to the promotions tab and you will be redirected to the promotions page.
  • Click on the promotion offer you want to unlock and you can claim it.

How to Update the Betsafe App?

The operator is always releasing new updates for the app. Updates could be to upgrade the security of the app or to implement a new design or function to the app. A user can update their app only when there is a new version on the bookmaker’s site. It is important to always update the app, once a new version is released by the bookmaker. Here is how to update the Betsafe app.

  • Visit the website on your mobile device
  • You will be notified of an update for the app, click on the download app icon.
  • You will be prompted to save the Betsafe apk file to your device again.
  • Save and install it and you will have an updated app.

Why Is my Betsafe App Not Working?

You can encounter issues when downloading the app or when using it. Here are some of the problems you can run into, the cause of the problem and the probable solution.

Unfinished Installation

Cause: If the app refuses to install, it could be caused by a lack of space on your device.

Solution: Go to your file manager on your device and uninstall apps that you do not frequently use. You can also delete some files that are no longer needed.

App Freezing

Cause: If your Betsafe app is freezing constantly and making it hard for you to operate it would be that your phone didn’t meet the system specification as stated above. Also, older devices can’t allow for the smooth running of the app.

Solution: You can get a new mobile device that meets the system specifications outlined above. If that is not possible, you can use the mobile site of the bookmaker.

Also if the user is not located in Kenya, he will be able to download the app, but he can’t use it. The Betsafe mobile app is only meant to be used by their customers in Kenya.

If you run into any other problems while using the app, you can contact the customer care team at the bookmaker on the following channels.

  • Live Chat: Available on the website or app
  • Email: Send a mail to [email protected]
  • Phone number: Call +254 111 040000 or +254 730 040000
Betsafe App Review
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